Troubleshooting

  • Table is Empty: Click Open in List View or verify database connectivity with your administrator.
  • Can’t Save Changes: Ensure required fields (Name, Status) are filled. Check error messages for clues (e.g., “Error saving changes”).
  • Scroll Buttons Disabled: You’re at the first (Scroll Up) or last (Scroll Down) project; navigate to enable them.
  • Search Not Working: Use simpler keywords in the Find Panel or clear it with the X.
  • Hidden Columns: Right-click table headers and select Customize Columns to show fields like Date Created.
  • Totals Not Updating: Click Save to refresh summary fields.
  • Double-Click Not Working: Click directly on a valid row in List View or Lookup Form.
  • Notes Not Visible: Enable the Show Notes checkbox in the respective table.
  • Export Fails: Check Main Form export settings or file permissions with your administrator.
  • Lookup Form Errors: For “no components exist,” add a component first. If tables are empty, ensure template projects or active materials/tasks are defined.
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Updated on April 22, 2025